Posizioni Aperte
Bressanone/Venezia, IT
Rosenheim, DE
Corvallis, US
Description
The Sales Account Manager is responsible for driving the sales of MiCROTEC's scanning and optimization solutions within the wood products industry. This role requires a deep understanding of customer operations and needs to provide expert guidance, driving both new business opportunities and expanding existing client relationships. The position involves identifying opportunities for product placement, developing proposals, and working closely with cross-functional teams to ensure the successful implementation of solutions.
Key Responsibilities
Sales & Business Development
- Serve as the key point of contact for new business opportunities, leading discussions, and delivering compelling presentations to prospective clients.
- Expand the client base by actively networking and developing leads within the wood products industry.
- Build and foster long-term relationships with both existing and potential customers, acting as a trusted advisor.
- Identify opportunities for the placement of MiCROTEC products with new and existing customers, driving sales growth.
Proposal Development & Sales Support
- Develop key information for the preparation and presentation of tailored proposals to meet client needs.
- Collaborate with customers to understand their requirements and provide technical sales support, ensuring solutions meet their business objectives.
- Assist in the development of project analysis, contract reviews, and preparation of kick-off meeting materials.
Sales Operations & Performance
- Set and achieve sales forecasts, ensuring alignment with overall company sales targets.
- Negotiate orders, pricing, and commercial terms to secure favorable agreements with customers.
- Maintain CRM updates to reflect accurate sales activities, client interactions, and deal status.
Trade Shows & Market Engagement
- Attend and represent MiCROTEC at trade shows, conferences, and industry events to increase visibility and generate new leads.
Required Skills & Abilities
- Strong interpersonal, communication, and listening skills to build relationships and influence customer decisions.
- Technical aptitude with the ability to quickly learn and understand MiCROTEC’s products and solutions.
- Critical thinker with strong problem-solving abilities and a proactive approach to identifying customer needs.
- Self-directed with a high sense of personal accountability, ability to work independently, and a deadline/results-oriented mindset.
Education & Experience
- Experience in the wood products industry.
- B2B direct sales experience preferred.
- Proven track record in direct sales and account management within a technical or industrial sales environment.
- Bachelor’s Degree or equivalent combination of education, training, and experience.
Location
- Fully remote, located in the Southeastern United States
Pay Range
- $85,000 - $100,000 USD base DOE, plus commissions
Physical & Travel Requirements
- Ability work at a desk for extended periods.
- Ability to travel extensively and work in diverse environments, both domestically and internationally, up to 50%.
- Valid driver’s license required.
Salary Description
$85,000 - $100,000 USD base DOE, plus commissions
Are you a technology enthusiast looking for an exciting and future-proof job? Would you like to work in an international environment where you can show your creativity and be part of a motivated and successful team?
MiCROTEC is looking for a enthusiast problem solver who loves working in a fast-paced environment with aspirations for a long-term career. Someone who introduces and fosters new innovative ideas, enjoys working with a diverse internal and external customer base and a person who will be an instrumental part of our core MiCROTEC team.
MiCROTEC is always interested in hiring individuals who have a focus on technology and a passion for customer interactions in training and problem solving. We offer a competitive base salary and a comprehensive benefits package as part of our team-oriented work environment.
Job Summary
As a Grading Support Field Technician you will provide technical support of our Lucidyne lumber grading system by assisting customers, engineering teams, and sales staff. This role involves troubleshooting lumber grading issues, training customers, installing/updating software, and collaborating internally to enhance system performance.
Key Responsibilities
Customer Support & Training
- Respond to customer support calls and emails, providing troubleshooting and training.
- Assist customers with grading issues, optimization, trimming, and software interfaces.
- Conduct new customer training (onsite and remote).
- Maintain clear and professional communication with all levels, from operators to executives.
Technical Support & Software Maintenance
- Perform remote upgrades, software installations, and regression testing.
- Troubleshoot software/system issues independently or with engineering teams.
- Assist in evaluating off-grade quality control (QC) packs and system optimization.
- Work with software engineers to relay customer feedback and test new features.
Collaboration & Process Improvement
- Participate in internal team meetings, planning sessions, and customer visits.
- Document support issues and maintain logs using ServiceNow, Asana, Teams, and Slack.
- Assist with research and development (R&D) testing for software engineers.
- Support onsite installations and upgrades.
Skills & Abilities
- Technical proficiency in troubleshooting software and system issues.
- Excellent communications skills - both written and verbal.
- Experience in customer service.
- Ability to install computer programs and navigate a windows environment.
- Driven, self-motivated and able to analyze and diagnose problems independently.
- High degree of problem solving skills and the ability to think on the fly.
- Experience using Microsoft Office Suite (Outlook, Teams, Excel, Word, PowerPoint).
- Experience in lumber grading or an understanding of lumber mill operations highly desired.
- Access to high speed internet.
Education & Experience
- High school diploma or equivalent required; Associate degree in computer science preferred.
- Minimum of two years of related experience required.
- Experience in lumber grading highly desired.
Physical & Travel Requirements
- Ability to work within a lumber mill environment while on-site at our customers facilities.
- Ability to travel domestically and internationally up to 33%, sometimes over weekends.
Location & Hours
This role is onsite at our Corvallis, Oregon location. Some hybrid work is acceptable. Hours are 8am to 5pm, Monday through Friday when not traveling.
$65,000 - $80,000
Vancouver, CA
Örebro, SE
Om du inte har hittat en lämplig tjänst men fortfarande är intresserad av att bli en del av vårt team, är du välkommen att mejla oss på
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Espoo, FI
Jos et ole löytänyt sopivaa paikkaa, mutta olet silti kiinnostunut liittymään tiimiimme, lähetä meille sähköpostia osoitteeseen
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